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Showing education events after November 21, 2009
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December 2009
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December 15, 2009 9:00AM - 12:00 AM
No Shows Will Be Billed
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December 17, 2009 9:00AM - 12:00 PM
In this class you will learn how to improve the technical knowledge of the on site office staff. To present basic maintenance terms, troubleshooting and maintenance processes so that the office staff can better serve residents and support the maintnenace team. Topics covered in this session are: Basic Maintenance and Cap-Ex Terms; Understand Basic Maintenance Tasks - how much time to complete task...
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January 2010
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January 12, 2010 9:00AM - 12:00 PM
This class is a must for HUD Project Based Section 8. Learn about the latest EIV security requirements. Instructor will cover new HUD policies on use of EIV data, what to include in your EIV Handbook, how to use EIV reports and handling income discrepencies. Also, learn what EIV considerations will be rviewed during a MOR.
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January 14, 2010 9:00AM - 12:00 PM
This class will cover all of the "basics" for your new leasing consultants as well as working to freshen up your skilled leasing teams presentations and closing skills. We will cover telephone and internet selling techniques and etiquette; greeting prospects and effective touring presentations; follow up techniques that really get results; customer service, resident retention and Closing the Sale!
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January 19, 2010 9:00AM - 12:00 AM
Using your budget as a tool, learn how to strategically plan out your year to reach NOI goals. Topics include maximizing income, controlling expenses, and cost/benefit analysis.
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January 21, 2010 9:00AM - 12:00 PM
This class provides an overview for the responsibilities of a maintenance supervisor. Topics covered include: inventory control, ordering cycles, interviewing and hiring, employee development, communication with residents and manager/ leasing staff, drug and alcohol awareness and sexual discrimination.
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January 27, 2010 9:00AM - 12:00 PM
Learn what REAC inspectors are looking for and quick fixes that can save you big points. Develop and understanding of areas to concentrate on for a successful inspection.
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February 2010
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February 11, 2010 9:00AM - 12:00 PM
A panel of legal experts will field questions on all topics in landlord/tenant law, including the eviction process, receiverships, and more!
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February 17, 2010 9:00AM - 5:00 PM
2/17 - Management of Residential Issues 2/24 - Legal Issues 3/3 - Human Resources Management 3/24 - Fair Housing 3/31 - Marketing 4/7 - Property Maintenance 4/21 - Risk Management 4/28 - Financial Management 5/5 - Community Analysis
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February 18, 2010 9:00AM - 12:00 PM
Comprehensive class covers the daily electrical problems that maintenance staff faces. Topics include power geeration, AC and DC current, safety issues, and testing equipment from Lock out/ Tag out to Multitesters and AMP testers
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February 24, 2010 9:00AM - 5:00 PM
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February 25, 2010 9:00AM - 12:00 PM
Learn the tools necessary to maximize your performance every day and make your business more profitable. Topics include: determining targets and setting goals, employee development and motivation. personal development and accountability, time management and effective communication
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March 2010
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March 03, 2010 9:00AM - 5:00 PM
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March 09, 2010 9:00AM - 5:00 PM
This two-day LIHTC certification course covers the basics and critical workings of Low Income Housing Tax Credits. Learn about maintaining compliance at a LIHTC Community. Understand habitability and general use requirements, qualifying reside and households, determining resident eligibility, waht to include and not include in income and employment, handling assets, student status, and much more.
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March 10, 2010 9:00AM - 5:00 PM
This two-day LIHTC certification course covers the basics and critical workings of Low Income Housing Tax Credits. Learn about maintaining compliance at a LIHTC Community. Understand habitability and general use requirements, qualifying reside and households, determining resident eligibility, waht to include and not include in income and employment, handling assets, student status, and much more.
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March 11, 2010 9:00AM - 12:00 PM
Comprehensive course will cover all aspects of bidding and conctract administration. Topics include: apples to apples bidding, request for bid form, spec and scope attachments, evaluating bids, awarding contracts, contract administration, chang orders and contract termination
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March 12, 2010 9:00AM - 5:00 PM
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March 17, 2010 12:00AM - 12:00 AM
Achieving Continaual Resident Satisfaction - The number one reason residents move is not feeling like a valued resident. Learn how to make your residents raving fans, and close the back door. Hot Tips from the National Leasing Pros - Missed any of the nation conventions? Don't worry, we'll bring them to you! A panel of local apartment leaders will share and discuss tips that they have compiled fro...
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March 19, 2010 9:00AM - 5:00 PM
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March 24, 2010 9:00AM - 5:00 PM
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March 24, 2010 9:00AM - 5:00 PM
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March 25, 2010 9:00AM - 5:00 PM
This is a 6-hour which includes test preparation and taking of the EPA Section 608 certification exam. All aspects of EPA Section 608 are covered including the laws surrounding the recovery. The morning is spent preparing for the exam, which is given in the afternoon.
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March 30, 2010 9:00AM - 12:00 PM
How can you make the best impression and be unforgettable? This workshop will teach you effective advertising techniques; curb appeal secrets; how to "hook" em with telephone tricks and creating a memorable, easy and effective follow up program that works!
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April 2010
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April 07, 2010 9:00AM - 5:00 PM
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April 08, 2010 9:00AM - 12:00 PM
Learn how to deal with emergency situations, control rumors, and devolp a play book for when disaster strikes. Dealing with first responders and the media initially and ongoing will be covered.
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April 15, 2010 9:00AM - 12:00 PM
Topics include basic pool maintenace including pool chemicals (what and how much), cleaning, safety, and the maintenance and repair of equipment
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April 21, 2010 9:00AM - 5:00 PM
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April 22, 2010 9:00AM - 1:30 PM
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April 27, 2010 9:00AM - 5:00 PM
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April 28, 2010 9:00AM - 5:00 PM
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May 2010
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May 05, 2010 9:00AM - 5:00 PM
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May 13, 2010 9:00AM - 12:00 PM
People: Do you have the right people in the right position? Team building and hiring techniques will be covered. Product: Learn how to effectively sell what you have. Price: How to really use the concessions you have to close the sale. Promotion: Develop a successful marketing campaign no matter what your budget is.
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May 18, 2010 9:00AM - 12:00 PM
Take back control of your property. Obtain the tools to develop an active crime prevention program, partnering with Police Depts., and other helpful resources
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May 20, 2010 12:00AM - 12:00 PM
This course traces the water supply from the street through the shutoff and regulator all the way to the toilets. Topics covered are basic plumbing, shut-offs, supply lines, faucet and toilet removal and installation, drains, faucet repair, drain cleaning, tubs and shower faucets. Attendees will learn how to troubleshoot problems with toilets, water heaters and garbage disposals.
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May 25, 2010 9:00AM - 5:00 PM
MOLD 101 is a prerequisite for this class.
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June 2010
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June 10, 2010 9:00AM - 12:00 PM
Learn the legalities of doing business in foreclosure or receivership situations. Topics include: what to expect with payments, new contracts and how to write them, existing contracts and the legal process, taking calculated risks depending on the terms of the receivership.
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June 16, 2010 9:00AM - 12:00 PM
This class provides insights into the oversight of the maintenance team as the site manager. Topics include: Cost benefit analysis of in-house vs. contracted work, shop organization, inventory control and ordering cycles. Learn how to analyze time management of the maintenance team and coordination in conjunction with the maintenance supervisor.
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June 17, 2010 9:00AM - 12:00 PM
This course covers the most common problems a maintenance technician will encounter. Air conditioning unit repair and troubleshooting as well as basic maintenance on AC units, electrical testing using meters and reading schematics.
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July 2010
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July 14, 2010 9:00AM - 12:00 PM
Stop being afraid or feeling awkward when asking for the money. This class will show you have to significantly improve you closing ratio by learning new and innovative closing techniques
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July 28, 2010 9:00AM - 12:00 PM
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August 2010
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August 12, 2010 9:00AM - 12:00 PM
Learn the differences between "tenant based" and "project based" subsidies and the various types of affordable housing programs including Section 42, Section 8 and Tax Credit
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August 26, 2010 9:00AM - 12:00 PM
Covers all aspects of repairing appliances including dishwashers, refrigerators, ranges (gas/electric) and microwaves. Also covered are parts and parts ordering, installation and basic troubleshooting skills.
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September 2010
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September 14, 2010 9:00AM - 5:00 PM
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September 16, 2010 9:00AM - 12:00 PM
This course will provide an overview of boiler and water heater components and functions. Troubleshooting and prevenative maintenance will be covered, as well as brazing techniques
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September 22, 2010 9:00AM - 12:00 PM
This training program will provide information on topics related to Special Claims. Learn how to successfully submit special claims on unpaid rent and damages as well as vacancies after an apartment has been rented. This training is designed for community managers, managing agents, owners and Section 8 contract administrators of Project Based Section 8 properties. Attendees will be provided the tr...
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October 2010
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October 13, 2010 8:00AM - 9:30 AM
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October 21, 2010 9:00AM - 12:00 PM
This course covers snow removal options including contract vs in-house snow plowing, calcium chloride vs sodium chloride salting options as well as new strategies for removal. Determine which techniques are the best option for your budget, your property and safety of your residents through cost/benefit analysis.
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October 27, 2010 9:00AM - 12:00 PM
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November 2010
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November 10, 2010 8:00AM - 9:30 AM
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November 11, 2010 9:00AM - 12:00 PM
This informative program will teach you how to prevent bed bugs at your community, identify bed bugs when and infestation occurs and manage the removal process.
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November 17, 2010 9:00AM - 12:00 PM
Twitter, Facebook, Linedin. Something new appears every minute and we need to be on the cutting edge of the social networking movement. You will be amazed at how effectiv e these sites are for driving traffic to you community. Learn how to easily and quickly create and maintain your profiles and find out what new sites are popping up and how to best use them.
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November 18, 2010 9:00AM - 12:00 PM
This course covers electrical and gas heating systems, checking and troubleshooting high and low voltages on both gas and electrical furnaces, repairing and replacing components, testing all safety divices and checking for gas leaks and carbon monoxide.
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December 2010
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December 02, 2010 9:00AM - 5:00 PM
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December 09, 2010 9:00AM - 5:00 PM
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December 14, 2010 9:00AM - 5:00 PM
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December 16, 2010 9:00AM - 5:00 PM
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December 21, 2010 9:00AM - 5:00 PM
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